Example of a 4Profit Customer Communication Plan 

January – fax industry trade article about market trends

February – email an internet research posting

March – mail “my own idea” for increasing the company’s sales

April – send a Birthday card with a personal note

May – fax financial publication article

June – mail “my own idea” for expanding business with existing customers

July – email an internet article

August – fax business book recommendation

September – email link to competitor website page

October – mail trade publication article about client’s customers

November – Thanksgiving Card

December – fax “my own idea” for improving company’s customer satisfaction